Email supportEmail questions regarding Teuthis may be sent to teuthis-help -at- ncsa -dot- uiuc -dot- edu. Please remember to indicate which version of Teuthis you are using. Also, it helps if you can enable verbose logging in your user preferences, then attach a small, representative sample of the log file to your email message. Please keep in mind that our personnel available for support (ie., one assistant professor and a couple of graduate students) are extremely strapped for time. If your question can be answered by looking at the documentation or the FAQ, you will not receive a reply. Even if your question is reasonable we may not be able to respond immediately. WikiA wiki will soon be available for users to share lessons learned and tips about using Teuthis. Watch this space for details. |
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09/15/16 |